Effective Date: August 18, 2026
Last Updated: August 18, 2026
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The Magnolia Hair Company LLC (“The Magnolia Hair Company,” “Magnolia,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting magnoliahair.co, purchasing our products, contacting us, or otherwise interacting with our website.
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This Privacy Policy explains what information we collect, how we use it, when it may be disclosed, and the choices available to you regarding your personal information.

​Depending on how you interact with our website, we may collect the following categories of personal information:

• Contact Information

• Name

• Billing and shipping address

• Email address

• Telephone number

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Order and Transaction Information

• Products purchased

• Order history

• Shipping and delivery information

• Transaction and payment-related information

• Returns, exchanges, refunds, and customer-service communications

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Payment information is processed through our website's authorized payment processors. We do not intentionally store complete credit or debit card numbers ourselves.

We may collect information you voluntarily provide when you:

• Make a purchase

• Complete a contact form

• Contact customer service

• Subscribe to marketing communications

• Request information about our products

• Request information regarding wigs or cranial prostheses

• Participate in promotions, surveys, or other website features

When you visit our website, certain information may be collected automatically, including:

• Internet Protocol (IP) address

• Browser type

• Device type

• Operating system

• Pages viewed

• Referring website

• Approximate location derived from IP address

• Date and time of website visits

• Website activity and interactions

• Cookie and similar technology information

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We may collect personal information:

• Directly from you when you place an order, submit a form, contact us, or otherwise provide information;

• Automatically through cookies and similar technologies when you use our website;

• Through service providers that assist us with operating our website, processing payments, fulfilling orders, providing analytics, marketing, fraud prevention, or other business functions.

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We may use personal information to:

• Process and fulfill orders;

• Process payments, returns, exchanges, and refunds;

• Deliver products and provide shipping or tracking information;

• Communicate with you regarding your purchases;

• Respond to questions and customer-service requests;

• Provide information you request about our products or cranial prostheses;

• Maintain and improve our website;

• Detect and prevent fraud, unauthorized transactions, and security threats;

• Maintain business and transaction records;

• Comply with legal, tax, accounting, and regulatory requirements;

• Send promotional communications where permitted by law and according to your preferences;

• Analyze website performance and customer interactions; and

• Protect the rights, property, safety, and security of The Magnolia Hair Company, our customers, and others.

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Our website is hosted using the Wix platform. Wix provides the online platform that allows us to offer and sell our products and services.
Information submitted through our website may be processed or stored through Wix and other service providers that help us operate our business.

We may also use third-party providers for functions such as:

• Payment processing;

• Order fulfillment;

• Shipping and delivery;

• Website hosting;

• Email communications;

• Analytics;

• Advertising and marketing;

• Fraud prevention; and

• Other services necessary to operate our business.

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These providers may receive personal information when reasonably necessary to perform services on our behalf or as otherwise permitted by law.

Third-party providers maintain their own privacy practices and policies.

Our website uses cookies and similar technologies.

Cookies are small data files placed on your browser or device. They may be used to:

• Operate essential website functions;

• Maintain website security;

• Remember visitor preferences;

• Maintain shopping-cart functionality;

• Process transactions;

• Understand how visitors use our website;

• Measure website performance; and

• Support analytics, advertising, or marketing functions.

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Some cookies are necessary for the website to function. Other cookies may be associated with analytics, advertising, or third-party services.

Where applicable, visitors may manage non-essential cookie preferences through the cookie-consent options provided on our website or through their browser settings.
Disabling certain cookies may affect the functionality of portions of the website.

We may disclose personal information to service providers and other parties when reasonably necessary to operate our business, including payment processors, website providers, shipping companies, analytics providers, marketing providers, professional advisers, and technology providers.

We may also disclose information:

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• When required by law, court order, subpoena, or other legal process;

• To protect our legal rights;

• To investigate fraud or security incidents;

• To enforce our policies or agreements;

• In connection with a merger, acquisition, financing, sale, restructuring, or transfer of all or part of our business; or

• With your direction or consent.

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The Magnolia Hair Company does not sell personal information for money.
Certain advertising, analytics, or marketing technologies may constitute “sharing” or similar activity under some privacy laws depending on how those services are configured.
Where required by applicable law, we will provide consumers with the ability to exercise applicable opt-out rights.

California residents may have certain rights regarding their personal information under applicable California privacy laws.

Depending upon the law applicable to The Magnolia Hair Company and the particular circumstances, these rights may include the ability to request:

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• Information about personal information we have collected;

• Access to certain personal information;

• Correction of inaccurate personal information;

• Deletion of certain personal information; and

• Information regarding our privacy practices.

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Where legally applicable, California consumers may also have rights relating to the sale or sharing of personal information and the use or disclosure of sensitive personal information.
We will not unlawfully discriminate against a consumer for exercising privacy rights provided by applicable law.

Some requests may be subject to exceptions permitted by law, including circumstances where information must be retained to complete transactions, maintain business records, prevent fraud, comply with legal obligations, or establish or defend legal claims.

To submit a privacy-related request, please contact us using the information provided in the Contact Us section below.

We may need to verify your identity before processing certain requests.

Some web browsers provide a “Do Not Track” (“DNT”) setting that allows users to express a preference regarding online tracking.

Because there is not currently a universally accepted standard for interpreting all DNT signals, our website may not respond to traditional browser DNT signals.

However, we will honor legally required browser-based opt-out preference signals where applicable to our business and website configuration.

Third-party services integrated into our website may collect information about visitors over time and across different websites according to their own privacy practices.

If you choose to receive promotional emails from The Magnolia Hair Company, you may unsubscribe at any time by using the unsubscribe link included in the email or by contacting us.

You may continue to receive non-promotional communications that are necessary to complete transactions or provide customer service, such as order confirmations, shipping notifications, or responses to inquiries.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling transactions, maintaining appropriate business and tax records, resolving disputes, preventing fraud, enforcing agreements, and complying with legal obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

Our website is hosted through Wix, and payment transactions are processed through authorized payment-processing services.

Although we take reasonable measures to protect personal information, no website, electronic transmission, database, or storage system can be guaranteed to be completely secure.

Our website and retail products are not directed toward children under the age of 13, and we do not knowingly collect personal information online directly from children under 13 without appropriate parental or legal guardian involvement.

Products intended for children experiencing hair loss may be purchased or requested by a parent, legal guardian, or other authorized adult.

If we learn that personal information from a child under 13 has been collected improperly, we will take reasonable steps to delete it.

The Magnolia Hair Company may receive information voluntarily provided by customers or their authorized representatives in connection with inquiries regarding cranial prostheses or hair-loss solutions.

Please do not submit medical records, diagnoses, insurance information, prescriptions, or other sensitive health information through general website contact forms unless specifically requested through an appropriate method.

Any health-related information that we receive will be handled according to applicable legal requirements and used only as reasonably necessary for the purpose for which it was provided.

Nothing in this Privacy Policy represents that The Magnolia Hair Company is a HIPAA-covered entity unless and to the extent HIPAA legally applies to a particular activity.

Our website may contain links to websites or services operated by third parties.
The Magnolia Hair Company is not responsible for the privacy practices, content, or security of third-party websites. We encourage visitors to review the privacy policies of third-party websites before providing personal information.

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or services.

When changes are made, the revised policy will be posted on this website and the “Last Updated” date will be revised.

We encourage visitors to review this Privacy Policy periodically.

Questions regarding this Privacy Policy, our privacy practices, or requests concerning your personal information may be submitted to:
The Magnolia Hair Company LLC
California, United States
Website: magnoliahair.co
Email: latriece@magnoliahair.co
Telephone: 877.990.HAIR